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Privacy policy
Platform Privacy Policy | shubhmangaleurope
As of 19.11.2024
Who we are
The data controller responsible in accordance with the purposes of the General Data Protection Regulation (GDPR) of the European Union and other data protection regulations is:
JP Service UG (haftungsbeschränkt) Postfach 1 51
82217, Eichenau
Germany
+4915219601620 info@shubhmangaleurope.com www.shubhmangaleurope.com
How to contact the data protection oicer The designated data protection oicer is: DataCo GmbH
Nymphenburger Str. 86 80636 München
Germany
+49 89 7400 45840 www.dataguard.de
General information on data processing
On this page, we provide you with information regarding the processing of your personal data on the shubhmangaleurope Platform.
How we collect and use your personal data will depend on how you interact with us or the services you use. We only collect, use or share your personal data where we have a legitimate purpose and a legal basis for doing so.
What do we mean by ‘legal basis’?
Consent (Art. 6(1) (a) GDPR)– You have given us your consent to process your personal data for the specific purpose we have explained to you. You have the right to withdraw your consent at any time. To do so please contact the Data Protection Oicer via the details supplied above.
Contract (Art 6(1) (b) GDPR) – We need to use your data to fulfil a contract you have with us. Alternatively, it’s necessary to use your data because we have asked you to, or you have taken yourself, specific steps before entering that contract.
Legal Obligation (Art 6(1) (c) GDPR) – We need to use your data to comply with the law.
Vital Interests (Art 6(1) (d) GDPR) – Processing your data is necessary to protect your vital interests or of another person. For example, to prevent you from serious physical harm.
Public Task (Art 6(1) (e) GDPR) – Using your data is necessary for the performance of a task carried out in the public interest, or because it is covered by a task set out in law, for example, for a statutory function.
Legitimate Interests (Art 6(1) (f) GDPR) – Processing your data is necessary to support a legitimate interest we or another party has, only where this is not outweighed by your own interests.
Please note where your data is processed under the performance of a contract or for a legal obligation, if you do not provide the data requested, we may be unable to provide services to you with our platform.
Your rights
When your personal data is processed, you are a data subject within the meaning of the GDPR and have the following rights:
1. Right of access (Art. 15 GDPR)
You may request the data controller to confirm whether your personal data is processed by them.
If such processing occurs, you can request the following information from the data controller:
· Purposes of processing.
· Categories of personal data being processed.
· Recipients or categories of recipients to whom the personal data have been or will be disclosed.
· Planned storage period or the criteria for determining this period.
· The existence of the rights of rectification, erasure or restriction or opposition.
· The existence of the right to lodge a complaint with a supervisory authority.
· If applicable, origin of the data (if collected from a third party).
· If applicable, existence of automated decision-making including profiling with meaningful information about the logic involved, the scope and the eects to be expected.
· If applicable, transfer of personal data to a third country or international organization. 2. Right to rectification (Art. 16 GDPR)
You have a right to rectification and/or modification of the data, if your processed personal data is incorrect or incomplete. The data controller must correct the data without delay.
3. Right to the restriction of processing (Art. 18 GDPR)
You may request the restriction of the processing of your personal data under the following conditions:
· If you challenge the accuracy of your personal data for a period that enables the data controller to verify the accuracy of your personal data.
· The processing is unlawful, and you oppose the erasure of the personal data and instead request the restriction of its use.
· The data controller or its representative no longer need the personal data for the purpose of processing, but you need it to assert, exercise or defend legal claims; or
· If you have objected to the processing pursuant to Art. 21(1) pending the verification whether the legitimate interests of the data controller override your interests.
4. Right to erasure ("Right to be forgotten") (Art. 17 GDPR)
If you request from the data controller to delete your personal data without undue delay, they are required to do so immediately if one of the following applies:
· Personal data concerning you is no longer necessary for the purposes for which they were collected or processed.
· You withdraw your consent on which the processing is based pursuant to and where there is no other legal basis for processing the data.
· You object to the processing of the data and there are no longer overriding legitimate grounds for processing, or you object pursuant to Art. 21 (2) GDPR.
· Your personal data has been processed unlawfully.
· The personal data must be deleted to comply with a legal obligation in Union law or Member State law to which the data controller is subject.
· Your personal data was collected in relation to information society services oered pursuant to Art. 8 (1) GDPR.
The right to deletion does not exist if the processing is necessary
· to exercise the right to freedom of speech and information;
· to fulfil a legal obligation required by the law of the Union or Member States to which the data controller is subject, or to perform a task of public interest or in the exercise of public authority delegated to the representative.
· for reasons of public interest in the field of public health.
· for archival purposes of public interest, scientific or historical research purposes or for statistical purposes.
· to enforce, exercise or defend legal claims. 5. Right to data portability
You have the right to receive your personal data given to the data controller in a structured and machine-readable format. In addition, you have the right to transfer this data to another person without hindrance by the data controller who was initially given the data.
6. Right to object
For reasons that arise from your particular situation, you have, at any time, the right to object to the processing of your personal data pursuant to Art. 6 (1) (e) or 6 (1) (f) GDPR; this also applies to profiling based on these provisions.
If the personal data relating to you are processed for direct marketing purposes, you have the right to object at any time to the processing of your personal data in regard to such advertising; this also applies to profiling associated with direct marketing.
7. Right to complain to a supervisory authority
Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority if you consider that the processing of personal data concerning you infringes the GDPR. The supervisory authority to which the complaint has been lodged shall inform the complainant of the status and outcome of the complaint, including the possibility of a judicial remedy under Art. 78 GDPR. A list, of the locally competent supervisory authorities in Germany can be found on the website of the Federal Commissioner for Data Protection at the following
link: https://www.bfdi.bund.de/DE/Service/Anschriften/Laender/Laender-node.html Data sharing and international transfers
As explained throughout this Privacy Policy, we use various service providers to help us deliver our services and keep your data secure. When we use these service providers, it is necessary for us to share your personal data with them.
We have agreements in place with all our service providers that we share your data with that oblige them to protect your data.
Where your personal data is shared outside the EU, we ensure that your personal data is given an equivalent level of protection, either because the jurisdiction to which your data is transferred has an ‘adequate’ data protection standard according to the European Commission, or by using another safeguard such as an enhanced contractual agreement, i.e. Standard Contractual Clauses adopted by the European Commission (SCCs).
For example, where we use US service providers, we either rely on SCCs or the EU-US Data Protection Framework, depending on the specific provider. You can request a copy of SCCs we have concluded with our service providers by sending an email to the email address provided in this Privacy Policy.
Provision of platform and creation of log files 1. Description and scope of data processing
Each time our platform is accessed, our system automatically collects data and relevant information from the computer system of the calling device.
The following data is collected:
· Date and time of access
· IP address
· Country
· Browser name and version
· Operating system
· Internet service provider
This data is stored in the log files of our system.
This data is not stored together with other personal data of the user.
2. Purpose of data processing
The storage in logfiles is done to ensure the functionality of the platform. The data is also used to optimize the platform and to ensure the security of our IT systems. An analysis of the data for marketing purposes does not take place.
3. Legal basis for data processing
The legal basis for the temporary storage of data and logfiles is Art. 6 (1) (f) GDPR. 4. Duration of storage
The data will be deleted as soon as it is no longer necessary for the purpose of its collection. The session is complete when the collection of data for the provision of the platform is accomplished.
If the data is stored in log files, this is the case after seven days at the latest. Storage beyond this is possible. In this case, the user IP address are deleted or alienated so that an assignment of the calling client is not possible.
5. Exercising your rights
The collection of data for the provision of the platform and the storage of the data in log files is absolutely necessary for the operation of the platform. You can object to this. Whether the objection is successful is to be determined within the framework of a balancing of interests.
Platform registration
1. Description and scope of data processing
We oer users the opportunity to register by providing personal data. The data is entered into an input mask and transmitted to us and stored. The following data is collected as part of the registration process:
· Email address
· Last name
· First name
· Location (City, State, Country)
· Mobile phone number
· Date and time of registration
· Gender
· Date of birth (oicial)
· Password
· Marital Status
· Mother tongue
· Religion (optional)
· Cast (optional)
As part of the registration process, your consent to the processing of this data is obtained. 2. Purpose of data processing
User registration is necessary for the fulfilment of a contract with the user or for the execution of pre-contractual measures.
3. Legal basis for data processing
The legal basis for the processing of registration data necessary to conclude or fulfil a contract with you is Art. 6(1)(b) GDPR.
4. Duration of storage
The data will be deleted as soon as it is no longer necessary to achieve the purpose for which it was collected. The photo ID used for verification of member will be deleted after verification process.
This is the case for the data collected during the registration process for the fulfilment of a purpose or for the execution of pre membership measures if the data is no longer required for the implementation of the purpose. Even after the end of membership, it may be necessary to store personal data of the members in order to comply with membership or legal obligations.
5. Exercising your rights
As a user you have the possibility to cancel the registration at any time. You can request a change to the data stored about you at any time, through the following method:
You can request a change in your data via the contact admin form provided at the contact form or by sending an email to contact@shubhmangaleurope.com
If the data is necessary for the fulfilment of a contract or for the implementation of pre- contractual measures, a premature deletion of the data is only possible insofar as contractual or legal obligations do not stand in the way of a deletion.
Data processing when using the shubhmangaleurope Platform 1. Description and scope of data processing
We collected the following data from users through the platform: All personal information about you which includes, Compulsory-
First name, Last name, Marital Status, Gender, Birth Date oicial, Mother Tongue, Height, number of children's (as applicable), Status Childrens, Religion, Education, Occupation, Country, State, City, your personal identity proof, at least one photo.
Optional/ Voluntarily -
Nationality, Languages Known, Cast, Birthplace, Weight, Birth date, Birth time, Blood Group, Skin Tone, Medical Disability, Horoscope information, Employer, Annual income and currency, Designation, Life style details, Eating habit, Smoking habit, Drinking Habit, Cooking habit, Driving 4-wheeler, Time to call, Address, Residence status in the country you are living, Family Details-Family type, Father Name, Mother name, Father occupation, Mother occupation, Family
status, Number of brothers, Number of sisters and their marital status, about your family as free text, Horoscope document.
In addition, you need to also enter your preferences for partner.
Compulsory:
Looking for (Unmarried, Divorcee, Separated, Widow/er), Age range, Height range. Optional:
Skin tone, Religion, Mother tongue, Expectations as free text, Body type, Eating habits, Smoking habits, Drinking habits, Caste, Horoscope details, Country, State, City, Location in the country living in, Education, Employment status, Designation, Occupation, Annual income.
We also process your chat messages exchange with other members within the platform. User data is processed in the following manner: During profile creation.
2. Purpose of data processing
The above data is processed for the following purposes:
To provide the best suitable profile matches based on your preference settings and on the data provided about yourself.
3. Legal basis for data processing
The legal basis for the processing of the data is Art. 6 (1) (a) GDPR where you have provided consent.
The legal basis for the processing of your submitted data necessary to conclude or fulfill a contract with you is Art. 6 (1) (b) GDPR.
Where the provision of your data is necessary to provide requested services in the platform, we have a legitimate interest in processing such data and the legal basis is Art. 6(1) (f) GDPR.
4. Duration of storage
The data will be deleted as soon as it is no longer necessary to achieve the purpose for which it was collected. This is the case for the data collected during the profile creation process for the fulfillment of a purpose or for the execution of membership measures if the data is no longer required for the implementation of the purpose. Even after the end of membership, it may be necessary to store the personal data of the members in order to comply with membership or legal obligations.
5. Exercising your rights
As a user, you have the possibility to object to the processing of your personal data at any time. You can request a deletion and/or change to the data stored about you at any time. Users can object to the processing of their data by the following means:
You can request a change in your data via the contact admin form provided at
the https://shubhmangaleurope.com/contact/admin or by sending an email to contact@shubhmangaleurope.com
You can request a deletion of your profile on the following
link https://shubhmangaleurope.com/my-profile/delete_request_to_admin or by sending an email to contact@shubhmangaleurope.com
Use of cookies
1. Description and scope of data processing
When you visit our platform, we use technical tools for various functions, in particular cookies, which can be stored on your device. When you visit our platform for the first time and at any time later, you have the choice of whether you generally permit the setting of cookies or which individual additional functions you would like to select. You can make changes in your browser settings or via our consent manager. Cookies are text files or information in a database that are stored on your hard drive and assigned to the browser you are using so that certain information can be passed to the entity that sets the cookie.
We use technically necessary cookies, which are required for the technical structure of the platform. Without these cookies, our platform cannot be displayed (completely correctly) or the support functions are not possible.
The following data is stored and transmitted in the technical necessary cookies:
· session id
· logged-in information (to free chat application)
· acceptance of the cookie policy
· csrf information
2. Purpose of data processing
The purpose of using technically necessary cookies is to ensure the functionality of our platform. Some functions of our platform cannot be oered without the use of cookies. For these, it is necessary that the browser is recognized even after a page change.
We need technical necessary cookies for the following purposes:
· Functionality of the website 3. Legal basis for data processing
The regulations of the Telecommunications-Telemedia Data Protection Act (TTDSG) are relevant for the storage of information in the end user's terminal equipment and/or access to information already stored in the end user's terminal equipment. If the setting and reading of cookies is technically necessary, this is done to ensure the functionality of our platform. In this case, the storage of and access to cookies on your terminal equipment is carried out on the basis of § 25(2)(2) TTDSG. This storage of and access to the information in your terminal equipment serves to facilitate your use of our platform and to be able to oer you our services as you have requested. Some functions of our platform also do not work without the use of these cookies and could therefore not be oered. The cookies are generally deleted after the session ends (e.g. logging out or closing the browser) or after the expiry of a specified duration. Information on dierent storage periods for cookies can be found in the following sections of this data protection declaration.
As far as cookies are set that are not technically necessary, this is done on the basis of your expressed consent, which you can provide via the cookie banner. The basis for storing and accessing information in this case is § 25(1) TTDSG in conjunction with. Art. 6(1)(a), Art. 7 GDPR. You can withdraw your consent at any time with eect for the future or subsequently grant it again by configuring your settings for cookies accordingly. Alternatively, you can prevent the
storage of cookies by making the appropriate settings in your browser software. Please note that the browser settings you make only aect the browser you are using. If personal data is processed following the storage of and access to the information on your terminal equipment, the provisions of the GDPR are relevant. Information on this can be found in the following sections of this privacy policy.
4. Objection and removal
You can revoke consent to the use of cookies and manage your consent preferences at any time at the following link: www.shubhmangaleurope.com
E-commerce
We oer e-commerce services on our platform.
For this we use the following web shop software: of the provider JP Services UG c/o Sunetra Joshi, Hauptstr. 1 82223, Eichenau.
Further information can be found in the provider's privacy policy: https://www.paypal.com/us/legalhub/privacy-full
The platform and the web shop are hosted on external servers by a service provider commissioned by us.
Our service provider is: Hostinger, https://www.hostinger.com
The servers automatically collect and store information in so-called server log files, which your browser automatically transmits when you visit the platform. The stored information is:
· Date and time of access.
· IP address
This data will not be merged with other data sources. The data is collected on the basis of Art. 6 (1) (f) GDPR. The website operator has a legitimate interest in the technically error-free presentation and optimization of their website -and server log files are therefore recorded. We have concluded a data processing agreement with the relevant service provider in which we oblige the relevant service provider to protect user data and not to pass it on to third parties. The server of the website is geographically located in the European Union (EU) or the European Economic Area (EEA).
Membership Payment
We oer our customers a third-party payment service for processing their orders. Depending on the payment option, we transfer customers to the platform of the payment service provider in question. After completion of the payment process, we receive the customer's payment data from the payment service providers or our house bank and process these in our systems for billing and accounting purposes.
Contact via Email
1. Description and scope of data processing
You can contact us via the email address provided on our platform. In this case, your data transmitted with the email will be stored. The data will be used exclusively for the processing of the conversation.
2. Purpose of data processing
If you contact us via email, this also constitutes the necessary legitimate interest in the processing of the data.
3. Legal basis for data processing
The legal basis for the processing of data transmitted in the course of sending an e-mail is Art. 6 (1) (f) GDPR. Our legitimate interest is to optimally answer your request that you send by e-mail. If the purpose of the email contact is to conclude a contract, the additional legal basis for the processing is Art. 6 (1) (b) GDPR.
4. Duration of storage
The data will be deleted as soon as it is no longer necessary to achieve the purpose for which it was collected. For personal data sent by email, this is the case when the respective conversation with you has ended. The conversation ends when it can be concluded from the circumstances that the matter in question has been conclusively resolved. The additional personal data collected during the sending process will be deleted after a period of thirty days at the latest.
5. Exercising your rights
You have the possibility to withdraw consent to the processing of their personal data at any time, by the following method: If you contact us by email, you can object to the storage of your personal data at any time. In this case, all personal data stored while establishing contact will be deleted.
Contact form
1. Description and scope of data processing
A contact form is available on our platform, which can be used for electronic contact. If you make use of this option, the data entered in the input mask will be transmitted to us and stored.
When sending the message the following data will also be stored:
· Email address
· Last name
· First name
· Address
· Telephone / mobile phone number
· User provided text.
· Date and time
2. Purpose of data processing
The processing of the personal data from the form as well as if you contact us by mail serves us exclusively for the purpose of establishing contact.
The other personal data processed during the sending process serve to prevent misuse of the contact form and to ensure the security of our information technology systems.
3. Legal basis for data processing
The legal basis for the processing of data transmitted while sending an email is Art. 6 (1) (f) GDPR. Our legitimate interest is to provide you with the best possible response to the request you send to us via the contact form. If the purpose of the email contact is to conclude a contract, the additional legal basis for the processing is Art. 6 (1) (b) GDPR.
4. Duration of storage
The data will be deleted as soon as they are no longer necessary to achieve the purpose for which they were collected. For the personal data from the input mask of the contact form and those sent by email, this is the case when the respective conversation with you has ended. The conversation ends when it can be inferred from the circumstances that the facts in question have been conclusively clarified.
The additional personal data collected during the sending process will be deleted after a period of thirty days at the latest.
5. Exercising your rights
If you contact us via the contact form or via e-mail, you can object to the storage of your personal data at any time, by the following method: If you contact us by email, you can object to the storage of your personal data at any time. In this case, all personal data stored while establishing contact will be deleted. In this case, all personal data stored while establishing contact will be deleted.
Content delivery networks
Google Cloud CDN
1. Description and scope of data processing
On our platform we use functions of the content delivery network Google Cloud CDN of Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (Hereinafter referred to as Google Cloud CDN). A Content Delivery Network (CDN) is a network of regionally distributed servers connected via the Internet to deliver content, especially large media files such as videos. Google Cloud CDN provides web optimization and security services that we use to improve the load times of our website and to protect it from misuse. When you visit our platform, a connection to the servers of Google Cloud CDN is established, e.g. to retrieve content. This allows personal data to be stored and evaluated in server log files, the user's activity (e.g. which pages have been visited) and device and browser information (e.g. IP address and operating system). Further information on the collection and storage of data by Google Cloud CDN can be found here: https://policies.google.com/privacy?hl=en
2. Purpose of data processing
Google Cloud CDN features are used to deliver and accelerate online applications and content. 3. Legal basis for data processing
The data is collected on the basis of Art. 6 (1) (f) GDPR. The platform operator has a legitimate interest in the technically error-free presentation and optimization of his platform -and server log files are therefore recorded.
4. Duration of storage
Your personal information will be retained for as long as necessary to fulfil the purposes described in this Privacy Policy or as required by law.
5. Exercising your rights
Information about objection and removal options regarding Google Cloud CDN can be found at:
https://policies.google.com/privacy?hl=en
Use of Software Development Kits
1. Scope of processing of personal data
Our platform incorporates third-party Software Development Kits (SDKs) to enhance the functionality and user experience of our app. SDKs are sets of tools and libraries provided by external service providers to facilitate app development and oer additional features.
The platform functionalities developed with SDKs collect data from your device in order to function, which is shared with the SDK provider.
We use the following SDK: Codeigniter.
2. Purpose of processing
The use of SDKs allows us to deliver a secure app with enhanced functionalities. 3. Legal basis for processing
Where the functionalities provided by SDKs are not strictly necessary in order to provide the core services of the app, your data will only be collected shared with the SDK provider with your explicit consent under Art. 6 (1) (a) GDPR.
Where the functionalities provided by SDKs are strictly necessary in order to provide the basic services of the app, data processing is based on legitimate interests under Art. 6 (1) (f) GDPR.
4. Exercising your rights
You have the right to revoke your declaration of consent under data protection law at any time. The revocation of the consent does not aect the lawfulness of the processing carried out on the basis of the consent up to the revocation.
This privacy policy has been created with the assistance of DataGuard.
Consent
We, JP Services UG (haftungsbeschränkt) (owner of www.shubhmangaleurope.com ), are committed to protecting your privacy and personal data in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws. This consent form outlines how we collect, use, and process your personal data in relation to your use of our matrimony services.
Consent to Data Processing:
By using our matrimony website and services, you consent to the collection, processing, and storage of your personal data for the purposes outlined in this consent form. This includes but is not limited to:
1. Creating and managing your user/membership account.
2. Providing matchmaking services and facilitating communication with potential matches.
3. Personalize your user experience and recommend matches based on your preferences.
4. Sending you notifications, updates, and promotional offers related to our services.
5. Conducting research and analysis to improve our services and enhance user satisfaction.
6. Types of Personal Data Collected:
7. The personal data we collect may include, but is not limited to, the following:
a. Name
b. Gender
c. Date of Birth
d. Religion
e. Cast
f. Contact Information (e.g., email address, phone number)
g. Demographic Information (e.g., nationality, language)
h. Religious and Cultural Preferences
i. Photographs and Profile Information
j. Communication History and Preferences
k. Family information
l. Education and occupation, salary
m. Marital status
Sharing of Personal Data:
We may share your personal data with third-party service providers and partners who assist us in providing our matrimony services. We ensure that these third parties adhere to strict data protection standards and only process your personal data for specified purposes outlined in our agreements with them.
Data Retention:
We will retain your personal data for as long as necessary to fulfill the purposes outlined in this consent form or as required by law. You may request the deletion of your account and personal data at any time, subject to applicable legal requirements and our retention policies.
Your Rights:
Under GDPR, you have the following rights regarding your personal data:
Right to Access: You have the right to request access to your personal data and information about how it is processed.
Right to Rectification: You have the right to request the correction of inaccurate or incomplete personal data.
Right to Erasure: You have the right to request the deletion of your personal data under certain circumstances.
Right to Object: You have the right to object to the processing of your personal data for specific purposes.
Right to Data Portability: You have the right to receive a copy of your personal data in a structured, machine-readable format.
Withdrawal of Consent:
You have the right to withdraw your consent to the processing of your personal data at any time. However, please note that withdrawal of consent may affect your ability to use certain features of our matrimony website and services and hence your membership will be canceled.
Contact Information:
If you have any questions, concerns, or requests regarding your personal data or this consent form, please contact us at contact@shubhmanageleurpe.com
Acknowledgment of Consent:
By checking the box below, I acknowledge that I have read and understood this consent form, and I consent to the processing of my personal data as described herein.
Terms and Conditions
Terms and Conditions Governing Membership
As of 20.10.2024
[Subject to revision by JP Services UG (haftungsbeschränkt) for Shubhmangaleurope an initiative by JP Services UG (haftungsbeschränkt) from time to time]
DEAR USER:
PLEASE READ THESE TERMS AND CONDITIONS BEFORE REGISTRATION.
● The parties to this agreement are JP Services UG (haftungsbeschränkt) and THE CUSTOMER (Hereinafter referred to as Customer or Member)
● The domain name www.shubhmangaleurope.com (hereinafter referred to as "Website") is owned by JP Services UG (haftungsbeschränkt) as proprietor of Shubhmangaleurope (Registration number HRB 291825) (hereinafter referred to as "JP Services").
● The customer is the person who is accessing and/or using the service/s provided by JP Services and/or the accessing the website, its contents as user.
● The member is the person who register on the website by completing the mandatory steps.
● By using and/or accessing the services of JP Services and the website, the customer has agreed to be bound by all the terms and conditions mentioned specifically hereunder:
1. Governing Act:
1.1) This document of Terms and Conditions is under the Art. 6 (1) (1) (d) GDPR and rules there as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the law. This electronic record is generated by a computer system and does not require any physical or digital signatures.
2. Third Party/ intermediary:
2.1) The customer hereby acknowledges and accepts that www.shubhmangaleurope.com is only a website that is providing the information uploaded by the other users on it with their consent.
2.2) The customer hereby acknowledges and accepts that JP Services and its website are only intermediary and act as a platform to enable any user to register themselves on it (by filling in the mandatory fields and optional fields, if any) to voluntarily search for profiles from the database of member, for seeking prospective lawful matrimonial alliances either for themselves or for the candidate. The admin staff of Shubhmangaleurope can update your registered mobile number and Email address on their request. However, for the same, the customer is aware that they need to provide correct and valid information.
3. General Conditions:
3.1) The customer agrees and acknowledges that his/her intention is to seek prospective and lawful matrimonial alliances.
3.2) The customer must read, agree with, and accept all of the terms and conditions contained in this Agreement and the Privacy Policy before the customer may become a member of Shubhmangaleurope. The customer agrees and acknowledges that when he/she becomes a member of Shubhmangaleurope, the period of the membership will be as per the selected membership plan.
3.3) By using and or accessing the services of JP Services and the website, the customer has agreed to be bound by all the terms and conditions.
3.4) The customer must provide his/her full legal name along with ID (Identity) proof, current address, a valid email address, valid mobile phone number, and the documents needed (if any) to complete the signup process at the time of registration. The membership will be activated only upon verification of mobile number, registered email address and valid ID proof.
3.5) The customer hereby acknowledges and accepts that JP Services/Shubhmangaleurope will use the email address and mobile phone number provided by him/her as the primary method of communication.
3.6) The customer is responsible for keeping their own account password secure. JP Servies / Shubhmangaleurope cannot and will not be liable for any loss or damage for his/ her failure to maintain the security of the account and password.
3.7) The customer shall not transmit any worms, spam, viruses or any codes of a destructive nature to the website.
3.8) The customer shall not use the services provided by JP Services UG/Shubhmangaleurope for any illegal or unauthorized purpose nor shall he/she, in the use of the Service, violate any laws in their jurisdiction.
3.9) The customer agrees and acknowledges that he/she is aware of the policy of Shubhmangaleurope that multiple profiles of the same person are on the website. Shubhmangaleurope reserves its rights to deactivate/block such additional profiles without any notice and refund of fees.
3.10) The customer shall not use the website to promote other matrimonial services, websites, apps, companies, etc.
3.11) The customer agrees and acknowledges that the website shall not be used for commercial purposes.
3.12) Any person who disagrees, with any of the terms and conditions mentioned herein, shall not access and use this website.
4. Security Policy
4.1) The security of the personal information of customers is important to JP Services/Shubhmangaleurope.
4.2) To make membership payments JP Services/Shubhmangaleurope is providing the best possible third-party payment gateway on the website. The customer must go through the terms and conditions of the payment gateway, in case of any doubts.
4.3) JP Services /Shubhmangaleurope has reasonable processes and systems in place to maintain the confidentiality of all personal information other than those meant for sharing with prospects.
4.4) Any feedback provided by the customer to JP Services/Shubhmangaleurope shall be deemed to be non-confidential. The customer acknowledges and accepts that JP Services/Shubhmangaleurope shall be free to use such feedback without any restriction. Furthermore, by submitting feedback, the customer also acknowledges and accepts that it does not contain any confidential information about themselves and or any third party/ies. Therefore, the customer acknowledges and accepts that he/she is not entitled to claim any compensation or damages or reimbursement of any kind from JP Services/Shubhmangaleurope for the feedback.
4.5) The customer acknowledges and accepts that JP Services/Shubhmangaleurope has all rights to process the information provided by the customer through the automated process so that JP Services/Shubhmangaleurope will be in a position to provide suitable matches to the profile of the customer from the database of Shubhmangaleurope and Shubhmangaleurope may also send communication to the customer in this regard.
4.6) Please read and adhere to the privacy policy of JP Services/Shubhmangaleurope, which also governs the visit of the customer to the website, to understand our practices.
5. Content Policy
5.1) JP Services/Shubhmangaleurope does not warrant that any information or documents uploaded by other customers on the website will meet the customers’ expectations. The primary work of JP Services/Shubhmangaleurope is to work as an ‘intermediary’ between its customers and provide a platform to find prospective lawful alliances. The website only provides a platform and contains various profiles containing the information provided and uploaded by the customer themselves.
6. Payment of Fees and Mode of payment
6.1) The payment made by customers will be governed under the guidelines of the German jurisdiction.
6.2) The said payment made to the ‘intermediary’ JP Services/Shubhmangaleurope is only to access the profiles which are uploaded by other customers on the website.
6.3) For the convenience of the customer, the facility of a third-party payment gateway is provided on the website so that the customer can pay online for the intermediary services of JP Services/Shubhmangaleurope.
6.4) Activation of the services of JP Services/Shubhmangaleurope is subject to the realization of the payment, verification of mobile number, email ID and valid ID proof.
6.5) For refund, please read the refund policy on our home page https://www.shubhmangaleurope.com/refund-policy.
6.6) The payment will be accepted only in Euro.
7. Information uploaded by customers
7.1) Member shall provide valid ID proof as a part of the registration process. Members will only be allowed to access JP Services/Shubhmangaleurope features available on the website, after this document is provided.
7.2) In no case, the customer shall hold JP Services/Shubhmangaleurope responsible for the information uploaded by other customer.
7.3) The customer shall complete the procedure of registration with complete honesty and fairness.
7.4) The customer acknowledges and accepts that JP Services/Shubhmangaleurope is providing services to help its members find a life partner through the process of automated searching, shortlisting, and contacting potential matched profiles among the candidates of website.
7.5) The customer agrees that Shubhmangaleurope shares the details provided by the customer on the website on as is basis and Shubhmangaleurope shares the profile of the candidates with other members of Shubhmangaleurope.
7.6) The website is only to provide the interface to the registered members in order they can search life partner without any help from third parties.
7.7) The customer agrees and acknowledges that the system-generated search results are only of the profiles of registered members of JP Services /Shubhmangaleurope.
7.8) The customer agrees and acknowledges that automated system-generated results of matches are based on the partner preference set by each member of Shubhmangaleurope.
7.9) The customer agrees and acknowledges that JP Services /Shubhmangaleurope cannot guarantee or assume any responsibility for any specific results from the use of data available from the services of JP Services or from the consortium of the website.
7.10) The customer agrees and acknowledges that JP Services /Shubhmangaleurope may allow third parties to provide services like ‘kundali’, horoscope, catering, mehndi, photography, etc. However, the customer agrees and acknowledges that in no case, JP Services /Shubhmangaleurope shall be held responsible for the services provided by the third parties. JP Services /Shubhmangaleurope may also collect payment for such third-party services from the customer on behalf of the third parties.
8. Responsibility of the customer
8.1) The customer shall keep their username and password safe and shall not share it with any third persons.
8.2) In case of any modifications in the profile of the candidate, the automated system-generated results may also change.
8.3) The customers shall take due care and precaution while relying on the information provided by the members of JP Services /Shubhmangaleurope and before shortlisting the selected profiles. The customer shall satisfy him/herself through due diligence, before making a choice of match.
8.4) The customer agrees and acknowledges that, JP Services/Shubhmangaleurope shall not be held responsible for any misrepresentation made by its other members.
8.5) The customer agrees and acknowledges that JP Services/Shubhmangaleurope has not done any verification of the information provided by its other customers and the customer is expected to verify the contents and credentials of the prospects like family background, annual income, degree, educational background, character, occupation, health status, marital status, location.
8.6) The customer agrees and acknowledges that they shall provide candidates’ latest photographs (one is mandatory) for better results. The customer agrees and acknowledges that photographs of third parties other than candidates may not be uploaded in any case.
8.7) The customer agrees and acknowledges that after marriage, he/she shall inform JP Services/Shubhmangaleurope via email in order for us to be able to delete his/her account. Alternatively, the customer can request to deactivate their own profile in website.
8.8) The customer agrees and acknowledges that the profile of candidate will be deleted in 30 days after the expiration of the membership.(unless the customer chooses to renew within 30 days)
8.9) The customer agrees and acknowledges that they shall not try to find a marriage proposal for any third person. In case any discrepancy is found, JP Services/Shubhmangaleurope shall take any action including terminating the membership (without any refund) of such member, with immediate effect. It may attract additional fines as well.
9. Featured advertisements
9.1) JP Services/Shubhmangaleurope may offer a service known as "Featured advertisements" where other service providers may pay a non-refundable fee to have their advertisements posted in selected locations on the website.
9.2) JP Services/Shubhmangaleurope shall not be held liable for any of the featured advertisements, uploaded by other service providers that do not satisfy the expectations of the customer. Website featuring any advertisements shall not imply that it is guaranteeing the quality of its product/s or service/s.
10. Rights
10.1) JP Services UG (haftungsbeschränkt) is the owner of the content of the website with the exception of the content which is uploaded and posted by the customer him/herself.
11. Communication with members
11.1) The customer agrees and acknowledges that JP Services/Shubhmangaleurope shall use the e-mail address and phone number provided by the customer as a mode of communication with the customers.
11.2) The customer agrees and acknowledges that JP Services/Shubhmangaleurope may by way of email, voice call or text message provide information of additional/new services. The customer agrees and acknowledges that the mobile number provided by the customer is not registered with the do not disturb category.
11.3) The customer agrees and acknowledges that immediately after registering with JP Services/Shubhmangaleurope, he/she has given his/her consent to receive the communication from JP Service / Shubhmangaleurope for any information / events / notifications.
12. Chat / Messaging / Any communication
12.1) The customer shall not hold JP Services / Shubhmangaleurope responsible for the correspondence between two customers, including, however, not limited to the language used by any prospective customer.
12.2) The customer agrees and acknowledges that JP Services / Shubhmangaleurope has no control on the correspondence between two customers, including, however, not limited to the language used by any prospective customer.
12.3) The language used in the profile, chats, emails and phone calls i.e. use of improper, derogatory or offensive language is prohibited. The cases in which JP Services / Shubhmangaleurope finds a memebrs using/ has used improper, derogatory or offensive language in the profile description and/or chat and/or anywhere on the JP Services portal/website, JP Services reserves the right to block/permanently delete that profile immediately without any refund or without any warning.
13. Separated (Estranged) / Divorcee
JP Services /Shubhmangaleurope has added the following categories only for customers looking for a re-marriage.
13.1) Separated
i. The customer agrees and acknowledges that the customer who has registered the candidate in website under this category is legally separated.
ii. The customer agrees and acknowledges that JP Services / Shubhmangaleurope shall not be held responsible for the authenticity or legality of the separation.
iii. The customer agrees and acknowledges that it is the responsibility of the customer to check the authenticity or legality of the separation.
13.2) Divorcee
i. The customer agrees and acknowledges that the customer who has registered the candidate in website under this category is legally divorced.
ii. The customer agrees and acknowledges that JP Services / Shubhmangaleurope shall not be held responsible for the authenticity or legality of the divorce.
iii. The customer agrees and acknowledges that it is the responsibility of the customer to check the authenticity or legality of the divorce.
14. Indemnify
The customer agrees to defend, indemnify and hold JP Services / Shubhmangaleurope, its officers and employees, from and against any and all claims, damages, losses, liabilities, costs, debts or expenses (including, however, not limited to attorneys’ fees) arising from:
i. The use of the customer and access to the website and/or the services
ii. violation of any of the above-mentioned term/s by the customer
iii. violation of any third-party right, including the privacy right of the customer
This clause will survive termination, modification, or expiration of these terms and conditions which means that the said violation shall not relieve the customer of the obligations arising or accruing prior to such violation.
15. The ability to accept these terms and conditions
15.1) The customer using the website is a minimum age of 18 years. The customer using the website should abide by the eligibility criteria, that of they are meeting age criteria for marriage.
15.2) The customer shall be of sound mind.
15.3) The customer shall be eligible to enter into a valid contract.
15.4) In case of a violation of the terms and conditions mentioned in 15.1 up until 15.3 JP Services / Shubhmangaleurope shall not be held responsible.
16. Rights of Admission
16.1) The customer using the website should abide by eligibility criteria for getting married in legally permitted age.
16.2) The candidate shall be legally eligible to marry as per the law applicable to the candidate.
16.3) The customer agrees and acknowledges he/she is not prohibited, prevented by applicable law, from entering into a valid marriage.
16.4) The customer shall not use any images or information provided on the website for any recreational or pornographic purposes or repost any advertisements of this particular website to any other mediums claiming it as their own and utilizing its benefits.
17. Payment gateway
17.1) For the online payment options, kindly read the terms and conditions of our payment gateway.
18. Renewal Policy
18.1) The customer agrees and acknowledges that the option of its renewal is not available after 30 days of the expiration of the existing membership.
18.2) The customer agrees and acknowledges that if the membership is renewed, after the period of 30 days from the date of expiry of the membership, it may be treated as a new membership.
18.3) The customer agrees and acknowledges that during the period of the membership, the customer cannot keep the said membership on hold.
19. Dispute between Members
19.1) The customer agrees and acknowledges that he/ she shall not hold JP Services / Shubhmangaleurope responsible, for any dispute that arises, with other member/s.
19.2) The customer agrees and acknowledges that he/she is solely responsible for his/her own acts and communications on website.
19.3) The customer agrees and acknowledges that JP Services and the website are not acting as a broker between any of the customers.
19.4) The customer agrees and acknowledges that JP Services / Shubhmangaleurope has no obligation to monitor such disputes.
19.5) The customer agrees and acknowledges that JP Services / Shubhmangaleurope shall not be made a party in case of such disputes.
20. Jurisdiction and applicable law
20.1) The customer registered with JP Services and availing any of the services of JP Services including the website is deemed to have entered the jurisdiction of Munich, Bavaria, Germany.
20.2) The customer agrees and acknowledges that in case of any disputes, the governing law shall be that of the German jurisdiction and shall have exclusive jurisdiction of the court of law in Munich, Bavaria, Germany.
21. Content Rights
21.1) The customer agrees and acknowledges that www.shubhmangaleurope.com is a domain registered in the name of JP Services UG (haftungsbeschränkt). The customer agrees and acknowledges that the content appearing on the website, excluding content provided by customers and advertisements, belongs to JP Services UG (haftungsbeschränkt).
21.2) The customer agrees and acknowledges that the customer is responsible for the content (both mandatory and optional) provided by him/her on the website in his/her profile including all the posts and communication with other customers. The customer agrees and acknowledges that he/she alone is the owner of all the content appearing on his/her profile on the website.
21.3) The customer agrees and acknowledges that he/she has given consent to JP Services / Shubhmangaleurope to use such content, by submitting such content on the website, to use the same anywhere worldwide. The customer also agrees and acknowledges that such a worldwide license, given to JP Services / Shubhmangaleurope is royalty-free and transferable to any other licensee. The customer also agrees and acknowledges that JP Services / Shubhmangaleurope shall be free to publish, display, advertise such content anywhere, make a public display of the same, distribute the same. The customer also agrees and accepts that JP Services / Shubhmangaleurope, if needed shall provide such content to law enforcing agencies, produce it before a court of law.
21.4) The customer agrees and acknowledges that the content provided by the customer, if required, shall be deleted by JP Services /Shubhmangaleurope, without any notice which might be offensive, harmful, illegal, defamatory, obscene, or against public policy.
22. Breach
22.1) The customer agrees and acknowledges that Shubhmangaleurope suo moto and/or through actions/ complaints from other customers that the customer is using the profile for the purposes other than for finding a prospective matrimonial alliance like physical favor, financial help, any type of personal relationship other than marriage, or that the information provided on the profile of the customer is not true, fake, false or that the information of the customer is misrepresenting, in such case JP Services / Shubhmangaleurope has all the rights to terminate your membership and deactivate the account/ profile, without any notice to the customer and in such case, the provisions stated in clause no. 28 ‘termination’ shall apply to the customer.
23. Packages
23.1) The customer agrees and acknowledges that JP Services / Shubhmangaleurope provides launch packages for a limited duration.
23.2) The customer agrees and acknowledges that every member of JP Services / Shubhmangaleurope must take the launch offer.
23.3) The customer agrees and acknowledges that JP Services / Shubhmangaleurope does not provide services for any independent investigation of profiles that are suggested.
23.4) The customer agrees and acknowledges that identity proof can be verified by JP Services / Shubhmangaleurope. However, if found incorrect JP Services / Shubhmangaleurope shall not be held responsible for the information provided by the customers.
23.5) Terms and conditions of the Gold Package:
The customer agrees and acknowledges that, within the launch package with Plan Duration is 365 Days effective from the date of payment.
23.5.1) The customer shall have access to the website.
23.5.2) The customer shall have a facility where members can
23.5.3) The customer shall have the opportunity to ‘express interest’ or ‘send a photo request’ to any members of Shubhmangaleurope. (The ‘Express interest’ option entails the customer being able to make other Shubhmangaleurope members aware of his/her interest in their profile.)
23.5.4) The customer shall have the option called ‘viewed my profile’ where the customer can see the members of Shubhmangaleurope, who have viewed his/her profile.
23.6) Terms and conditions of the Silver Package:
The customer agrees and acknowledges that, within the basic package with Plan Duration of 365 Days effective from the date of payment.
23.6.1) The customer shall have access to the website.
23.6.2) The customer shall have a facility where members can
23.6.3) The customer shall have the opportunity to ‘express interest’ or ‘send a photo request’ to any members of Shubhmangaleurope. (The ‘Express interest’ option entails the customer being able to make other Shubhmangaleurope members aware of his/her interest in their profile.)
23.6.4) The customer shall have the option called ‘viewed my profile’ where the customer can see the members of Shubhmangaleurope, who have viewed his/her profile.
23.6) Terms and conditions of the Bronze Package:
The customer agrees and acknowledges that the bronze package with Plan Duration of 365 Days effective from the date of payment.
23.6.1) The customer shall have access to the website.
23.6.2) The customer shall have a facility where they can only search profiles.
23.6.3) The customer needs to upgrade the membership plan as silver or all in one to available other facilities.
23.6.4) Other members can send and see your profile and can send express interest
24. Customer care / Data Privacy officer
24.1) Customer care
Whenever the customer has inquiries or complaints regarding JP Services / Shubhmangaleurope’s services, then he/she may contact JP Services / Shubhmangaleurope through the contact form provided in the website or write an email to contact@shubhmangaleurope.com
24.2) Data Privacy Officer
You can reach the appointed data protection officer of Shubhmangal Europe (owned by JP Services UG (haftungsbeschränkt)) at:
DataCo GmbH
Nymphenburger Str. 86
80636 München
Deutschland
+49 89 7400 45840
www.dataguard.de
25. Limited liability
25.1) The customer agrees and acknowledges that JP Services / Shubhmangaleurope is a third party and in case of the exchange of profiles through or by Shubhmangaleurope shall not, in any case, be held as matrimonial offer advice and or recommendation and or suggestion and or any kind of guarantee to the customer by JP Services / Shubhmangaleurope.
25.2) The customer agrees and acknowledges that JP Services / Shubhmangaleurope, its partner/s, director/s, officers, staff, employees, power of attorneys or authorized representatives shall not be held responsible for any direct, indirect, incidental, and or consequential damage resulting from the use of the website or services provided by JP Services / Shubhmangaleurope.
25.3) The liability of JP Services / Shubhmangaleurope shall not be held more than the amount paid by the customer to JP Services / Shubhmangaleurope for the membership.
25.4) The customer agrees and acknowledges that JP Services / Shubhmangaleurope shall not be held responsible in cases where the marriage arising from a match through Shubhmangaleurope, results in divorce.
25.5) The customer agrees and acknowledges that the partner/s, director/s, officers, staff, employees, power of attorneys or authorized representatives of JP Services / Shubhmangaleurope shall not be held responsible if a staff member/s approaches another member/s with the proposal of marriage and the other member/s does not respond back.
25.6) The customer agrees and acknowledges that the partner/s, director/s, officers, staff, employees, power of attorneys or authorized representatives of JP Services / Shubhmangaleurope shall not be held responsible, the customer enters into an agreement with other member/s of JP Services / Shubhmangaleurope.
26. Verification
26.1) The customer agrees and acknowledges that JP Services / Shubhmangaleurope has accepted the documents provided by the customer. JP Services / Shubhmangaleurope shall not be held responsible if said documents provided by the customer are forged, false, incorrect, or tampered with.
26.2) The customer agrees and acknowledges that it is not the responsibility of JP Services / Shubhmangaleurope to investigate and/or check the validity of documents provided by the customer.
27. Event
The customer agrees and acknowledges that JP Services / Shubhmangaleurope conducts various events for its customers. The said events may get conducted by JP Services / Shubhmangaleurope regularly. JP Services / Shubhmangaleurope inform its customers about the same through notifications. JP Services / Shubhmangaleurope also provides registration forms for the said events/gatherings.
Incase you are registering for any event following applies
27.1) The customer agrees and acknowledges that he /she shall read all criteria such as Age, Marital Status, Who can participate, etc. before registering for any events conducted by JP Services UG.
27.2) The customer agrees and acknowledges that the registration is non-transferable, i.e. no other person shall use the said registration entry made by the customer and only the customer shall use the same.
27.3) The customer agrees and acknowledges that he /she shall reach 15 mins before the scheduled program at the Venue Scheduled/Fixed by JP Services UG for the same.
27.4) The customer agrees and acknowledges that he /she shall carry a valid ID proof along with him/her while attending the event conducted by JP Services UG.
27.5) The customer agrees and acknowledges that he/she shall be notified by e-mail/s in case of any more terms and conditions, in addition to this, are to be informed.
27.6) The customer agrees and acknowledges that JP Services UG will take photos of the event and also make video to publish on social media.
28. Termination
28.1) In case of failure on the part of the customer, to comply with any of the terms and conditions, JP Services / Shubhmangaleurope reserves the right to terminate his/ her membership without any notice or explanation. Furthermore, in the occurrence of the termination of the membership, the customer agrees and acknowledges that the full amount paid by him/her to JP Services / Shubhmangaleurope shall be forfeited.
28.2) The customer agrees and acknowledges that in case of termination, the customer’s right to use the services of JP Services / Shubhmangaleurope including the website shall be ceased immediately.
28.3) This clause will survive termination, modification, or expiration of these terms and conditions which means that the said termination shall not relieve the customer of the obligations arising or accruing prior to such termination.
29. Right to modify terms and conditions
29.1) JP Services / Shubhmangaleurope reserves the right to modify the terms and conditions, at any time without any notice.